Forgive me, you may have already thought of this but are you sure you're using compatible HDMI cables for 3D and are you passing your signal through a 3D compatible A/V receiver? If you're not getting ANY 3D, that's the basis for my questions. Check your cables, make sure they're the latest version high speed and you may try hooking your bluray player directly to the TV, if you don't already have it hooked up that way. Bypass your A/V receiver altogether just to see if that's the culprit.
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